We listen and take your concerns seriously
We respect your privacy and handle suggestions, comments, complaints, and safety concerns with care and sensitivity. Follow-up depends on the nature of the message.
Choose the right route
General feedback uses one route. Formal complaints and safety concerns use a more restricted route that accounts for confidentiality and conflicts of interest.
Submit a suggestion, comment, or complaint
We welcome suggestions, comments, and complaints about program experience, services, or how we work. What you share helps us improve our programs and the Khayari community experience.
Privacy: We will use your contact details only to follow up on this message. We will not add them to the newsletter or use them for another purpose.
Open the suggestions and complaints formSubmit a formal complaint or report a safety concern
Use this route for serious complaints or concerns involving misconduct, safety, or conflicts of interest. We handle these messages confidentially, restrict follow-up to authorized people, and exclude any person concerned from review or decisions.
Confidentiality: The form will explain submission choices and follow-up before you send it.
Open the formal complaints and safety form